Delete your Life Mate account

Send your request

Sign in, open Account and privacy, choose a reason (including “I prefer not to say”), then confirm your deletion request. Your profile is hidden immediately and the request goes to an administrator for review and final approval.

If you cannot sign in, email contact.info@findlifemate.com from your registered email address with the subject “Life Mate account deletion request”. Include your member ID if known. Never send a password, sign-in code or identity document by email. We may need to confirm account ownership.

Review and timing

We aim to complete deletion within 30 days. An administrator must approve permanent deletion. Additional time may be needed to resolve a documented safety, legal, technical or operational issue; any extension must respect applicable legal deadlines. You can see the review response and next review date in Account and privacy, or contact support. Permanent processing cannot begin during the first seven days, and you can cancel before it starts.

Administrator-approved requests are processed after the cancellation period and safety checks. Approval alone does not mean deletion is complete. Contact support for help with a pending request.

What is removed

Permanent processing removes your sign-in account, profile, private contacts, profile photos and private selfies, and associated application records. Sessions and sharing permissions are revoked. Limited safety, fraud-prevention, legally required records or deletion receipts may be retained when justified; a hold must have a reason and review deadline. Deletion does not remove copies another person independently saved. Backup copies require their separate expiry and recovery controls; live deletion is not a claim that every historical copy has already disappeared.